Riebens Computers

Riebens Solutions

Riebens provide software solutions that comprehensively meet your company’s demands or issue statement using a collection of technological elements that are planned, set up, and created to cooperate with one another.

Contents

Asset Management

Asset management software helps companies manage and optimize the procurement, implementation, maintenance, use, and disposal of software programs.

It is a dedicated system that allows you to automatically monitor, track and categorize your company’s physical assets in real time.

Asset management software can decrease administrative costs of maintenance and improve the visibility of asset utilization.

Why would you need asset management software?

• Avoid buying unnecessary assets

• Company asset conditions will be maintained

• No need to be concerned about numerous and varied assets

• Accurate and detailed asset recording

• Avoid human error

• Easier audit process

• Easier to pay taxes and insurance assets

• Reliable financial reports

• Monitor fast-moving assets with ease

• Internal auditing doesn't need to take up a lot of time or resources

CMS (Content Management System)

The development of content management systems (CMS) aims to put into practice specialized solutions that make it easier to create, save, organize, edit, and publish digital material.

Benefits of CMS Development by Riebens

Optimized development costs

Due to the application of tested third-party components, open APIs, and the best utilization of cloud services.

Guaranteed software quality

Due to consistent code reviews, integrated APM (Application Performance Management), systematic QA (Quality Assurance) with appropriate test coverage, including automated API and UI testing, and regular code testing.

Fast solution delivery

Agile development and well-established DevOps methods enable the first functional version of a CMS system to usually be ready in a few months.

Reliable and high-performing architecture

Due to the utilization of micro services and a multi-layered framework. We also follow the separation of concerns (SoC) and high concurrency architectural design concepts.

CRM (Customer Relationship Management)

A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients.

The goal is to improve business relationships. 

CRM systems assist businesses in maintaining contact with clients, streamlining procedures, and boosting profitability.

How can a CRM system help your business?

Identify and categorise leads

A CRM system may make it simple and quick for you to find new leads, add them, and precisely categorize them. Sales may prioritize possibilities that will complete transactions by concentrating on the proper leads, while marketing can identify leads that require more nurturing and prepare them to become quality leads.

Offer better customer support

Customers of today want quick, individualized service at all hours of the day or night. You can deliver the superior service that clients want with the aid of a CRM system. Your customer service representatives have rapid access to information on the items that clients have bought as well as a record of every interaction, enabling them to respond to inquiries swiftly.

Increase referrals from existing customers

Cross-selling and upselling prospects become obvious as a result of improving your understanding of your consumers, offering you the option to acquire new clients from current ones.

Better visibility will enable you to provide your consumers with more satisfied service. Recurring consumers are more likely to become satisfied clients, and some studies show that repeat clients can increase spending by up to 33%.

Make improvements to your bottom line

It has been demonstrated that using a CRM platform leads to concrete outcomes, including a boost in the bottom line. Applications for CRM have a track record of boosting:

  • Sales
  • Lead conversion
  • Revenue
  • Customer satisfaction 
  • Sales productivity
  • Faster decision-making

Improve products and services

A strong CRM system will collect data from a wide range of sources both inside and outside of your company. This provides you with previously unattainable insights into how your clients feel and what they are saying about your business, allowing you to enhance your services, uncover gaps in the market, and identify emerging issues.

Data Analytics

Data analytics help businesses optimize their performances. A company can use data analytics to make better business decisions and help analyse customer trends and satisfaction, which can lead to new and better products and services.

Riebens assists companies in integrating, aggregating, and analysing various data kinds from several data sources to meet their most specific departmental and organizational demands.

Why is Data Analysis Important?

Better Customer Targeting

Instead of having to waste your company’s valuable time, resources, and money creating advertising campaigns targeted at demographic groups that have little to no interest in the products and services you provide, data analysis enables you to see where you should be concentrating your advertising efforts.

More Accurate Data

Data is necessary if you want to make educated decisions, but there are other factors as well. The relevant data must be correct. Businesses can gather relevant, precise information with the aid of data analysis, which is then used to create future marketing strategies, business plans, and realign the company’s vision or mission.

Reduce Operational Costs

Data analysis identifies the parts of your company that require additional funding and resources as well as those that are underperforming and should be reduced or completely removed.

Better Problem-Solving Methods

Successful decisions are more likely to be made when they are well-informed. The data offers information for businesses. This progression’s direction is clear. Data analysis aids companies in making wise decisions and avoiding costly mistakes.

Knowing Your Target Customers Better

Data analysis keeps track of how successfully your advertisements and items are selling to your target market. Your company can learn more about the purchasing patterns, disposable income, and most likely interests of your target market through data research. Businesses can use this information to forecast the amount of goods they will require, set prices, and decide the duration of advertising campaigns.

Document Management

A strong CRM system will collect data from a wide range of sources both inside and outside of your company. This provides you with previously unattainable insights into how your clients feel and what they are saying about your business, allowing you to enhance your services, uncover gaps in the market, and identify emerging issues.

By utilizing reusable document templates that make use of conditional logic and associated data sources, documentation automation software decreases the writing time for highly structured documents (such as financial statements, invoices, government filings, and employment contracts). Software for document automation integrates with OCR, DMS, CRM, etc.

Key financial outcomes of Document Management

Increased employee productivity

Due to a significant decrease in the amount of time spent producing documents

100% documentation accuracy

Because compliance is assured and documents are generated automatically.

Decreased costs of document creation

Due to a reduction in time and labour.

ECommerce

The building of a comprehensive digital sales channel, eCommerce website design, and back-office automation are all included in eCommerce development.

Riebens can create either simple, or complex e-commerce solutions that will make your consumers’ experiences more enjoyable and comfortable overall.

Riebens can cover the following for you:

eCommerce consulting
eCommerce front-end development
eCommerce migration
Custom eCommerce development
eCommerce audit
eCommerce back-end development
eCommerce website design
Platform-based eCommerce development
eCommerce integrations
Mobile eCommerce app development
eCommerce support and evolution

eLearning

A website known as an eLearning portal allows for both the management of content for eLearning providers and the interaction and cooperation of learners with eLearning materials like courses, presentations, podcasts, and tests.

Key Features of eLearning Portals

Each client has a different need for the capabilities of the eLearning portals that Riebens provides. The most often requested features from businesses are listed below:

  • Course creation tools.
  • Structured storage of learning materials.
  • Support of multiple content types (e.g., text, audio, images, video, animation, VR).
  • Support of multilingual content.
  • Learning content search by titles, metadata and full-text.
  • User-generated content.
  • Learner performance assessment (e.g., tests, quizzes, exams).
  • Learner self-registration via online admission forms.
  • AI-driven, personalized learning paths.
  • Managing electronic certificates of course completion.
  • Online assignments for learners.
  • Multi-device access for learners, trainers and managers.
  • Learners’ profiles with contact data, information about courses, exams, certificates, and more.
  • Dashboards on learning content usage, portal usage, time spent on courses, learners’ performance and satisfaction, and more for trainers and managers.
  • Learning history and progress.
  • Learners’ feedback gathering.
  • AI-based content recommendations and tips for learners.
  • Forums
  • Discussion boards
  • Learning communities
  • Chats
  • Interactions with eLearning content via likes, shares, comments
  • Learning/learners’ records backups
  • Role-based access to training materials and competence records (e.g., courses, assignments, exams, attendance, marks, certifications)

ERP (Enterprise Resource Planning)

The goal of developing custom ERP software is to create a scalable, business-tailored system that combines all company administration tasks and enables data-driven decision-making. To provide you complete visibility into corporate processes, to restructure information flows, and to cut expenses, Riebens offers end-to-end ERP development and support.

Custom ERP Benefits

Custom ERP is made to offer functionality that is specifically tailored to meet the distinct operational and strategic needs of an organization. In addition to adding particular features that commercially available ERP software lack, a custom ERP provides the following advantages:

• Convenient UX and clear UI for various user roles.

• Smooth and cost-effective integration with the necessary systems, including legacy software.

• Flexibility to easily employ new features or innovative techs when your business grows or transforms.

• Compliance with all required global, country- and industry-specific regulations.

• Support for centralized or distributed (blockchain-based) data storage.

• Optimized TCO in the long run.

• Topflight security of ERP software and data it stores.

Functional ERP Modules Riebens can Develop

To automate and improve the efficiency of your workflows, we can design the following ERP modules based on your company’s demands and budget:

Document management

Document templates, simple document navigation, and central storage of many document kinds.

Knowledge management

Knowledge sharing and collaboration features are included in a centralized knowledge repository along with a strong search engine.

Human resources

Handling of HR policies and staff, including payroll, attendance, learning, and request management for employees.

Sales and marketing

The ability to create data-driven marketing campaigns, automate customer order management, communicate with customers, and track sales trends.

Finance and accounting

Accounts payable and receivable tracking, general ledger administration, and billing automation are all aspects of financial planning and analysis.

Data analytics and BI

For monitoring, analysing, and optimizing the performance of every business department, comprehensive data analysis and visualization functionality.

Project management

Tools for team collaboration, work assignment and tracking, and project planning and monitoring (instant messaging, shared file space, etc.).

Production management

Production planning, scheduling and control. For product lifecycle management and quality assurance, there may be sub-modules.

Supply chain management

Automation of sourcing and procurement, vendor management, and inventory control.

Financial Management

With the use of reliable financial software and cutting-edge technologies like cloud, big data, and blockchain, digital financial management consulting services strive to assist businesses in driving improvements throughout corporate financial management processes and accomplish ambitious business goals.

Key Steps of Financial Management Consulting by Riebens

Through our work at Riebens, we assist businesses in bridging the gap between their high-level digital transformation strategies and their real execution. We often follow the following process flow while providing digital financial management consulting:

• Examining the need for financial management and gathering specifications for a corporate finance solution.

• Examining the strengths and prospects of the current financial software landscape.

• Creating a business case for the development or modernization of financial software.

• Defining the financial management solution’s technological requirements in detail.

• Presenting a project strategy for the modernization of old financial tools and digitization of company finance.

Additionally, we are prepared to handle the complete development and modernization of financial software, including its connection with pertinent business-critical systems, and to offer ongoing maintenance and support for the solution we give.

Financial Management Solutions Riebens Can Provide:

Financial process automation software

• Removing manual work from processes related to bookkeeping, invoicing, payroll accounting, financial analysis and planning, revenue management, tax management, investment management, and other financial risk management.

• Improving financial data accuracy.

Automated accounting software

• Eliminating accountants’ manual tasks

• Boosting accuracy in a variety of areas, including multi-entity bookkeeping, invoicing, AP and AR, cost management, multi-location inventory accounting, financial data reconciliation, and country-specific financial reporting.

Enterprise accounting software

• General ledger functions, management of taxes, payroll, payables, receivables, assets, and inventory, automatic invoicing and reconciliation, and more.

• Enhancing the efficiency of accounting procedures in large enterprises with intricate accounting requirements.

General ledger software

• Real-time financial transaction aggregation, structuring, and reconciliation across numerous business entities

• Faster financial closing and accurate recording and reporting of multi-entity financial transactions.

Accounts receivable automation software

• Elimination of manual errors across the order-to-cash cycle through management of collection methods to reduce DSO and past-due receivables.

• Automated consumer billing and real-time tracking of receivables

Automated billing system

• Automated processing of payments and tracking of invoices.

• Streamlined general-purpose and sector-specific billing (for example, for telecom, transportation, and medicine).

• Improved accuracy and speed of billing while decreasing revenue leakage.

E-invoicing software

Invoice processing automation software

• Compliance with regional, international, and industry-specific regulations.

• Automated creation, processing, exchange, and tracking of electronic invoices.

• Shorter invoice-to-pay time and lower processing and storage costs for invoices.

• Processing of invoices from beginning to end, including data collection, validation, and routing of payment and general ledger posting.

Revenue management software

• Faster revenue closing, easier revenue recognition compliance, and accurate revenue forecasting are all ensured.

• Real-time tracking of revenues, sophisticated revenue analysis, and automated revenue recognition in accordance with modern accounting principles.

Pricing software

• Price optimization using analytics to increase profitability.

• Across selling channels, automated pricing, calculating and updating.

• Ensuring price performance transparency, simplifying price segmentation, and managing discounts.

Cash management system

• Cash flow forecasting, monitoring, and reporting for businesses (including in various currencies).

• Streamlining the management of cash among numerous, including foreign, firm branches and diverse formats of bank accounts.

Treasury software

• Increasing visibility of investment and financial activities and streamlining management.

• Automating all company treasury tasks, such as managing financial risk and managing cash, investments, debt, and trade finance.

• Lowering credit, liquidity, and idle cash concerns.

Financial modeling software

• Financial scenario simulation, analysis, and forecasting of any complexity.

• Automated calculations for various financial models.

• Streamlining financial analysis and planning, and enhancing strategic activity decision-making.

• Modelling and controlling financial systems (including multi-dimensional models).

Cost control software

• Reducing budget variation and streamlining cost control.

• At the corporate, departmental, and project levels, automated cost estimation, budgeting, cost distribution, real-time cost tracking, and variance analysis

Human Resources

The goal of HR software development services is to produce HR software that automates a variety of human resources processes, including employee monitoring, payroll, benefits, recruiting, onboarding, learning and development, and more.

Main HR Software Functional Modules We Develop

HR service management

HR administrative tasks

Labour management

Talent management

Kiosk Software

Through publicly accessible kiosk devices or a kiosk system, kiosk software is created to offer particular customer service-related functions. With the help of automated interaction provided by kiosk software, customers can make payments, place orders, print photos, withdraw cash, and perform other services. In this manner, kiosks contribute to excellent user satisfaction at lower customer service expenses.

Key operational features

Touch screen input

E-signatures, on-screen keyboard input, and UI element interaction.

Physical keyboard input

Processing of data input, using standard control buttons (Ok, Cancel, Back).

Information display and media playback

Audio-video content that is either commercial, educational, or navigational (core feature of the digital signage kiosk software).

Automatic onsite printing

Generating printed tickets and receipts to verify service delivery.

Kiosk-specific service features

Booking

Travel tickets, hotel reservations, and e-queues.

Cash disbursement

Issuing money, whether as a withdrawal from a bank account or as change for a purchase (e.g., for kiosk software for banks).

Billing

Completing financial transactions by processing payments using a credit or debit card (e.g., banking kiosk software for banks).

Order placement

Selecting an item from a menu (e.g., for restaurant kiosk software).

Printing on-demand

Printing user-provided photographs (e.g., for self-service kiosk software for photo printing).

Marketing & Advertising

Advertising planning

Plan and analyse advertising strategies for a variety of media platforms, including television, the internet, radio, print media, and outdoor advertising. Find the best advertising approach for your needs by combining all media types in one plan. Take advantage of detailed visual reports generated by complex mathematical models on a single platform.

Social marketing solutions

We create marketing tools to assist you in using social media as a tool for consumer acquisition:

• Social media marketing tools

• Social network integration with campaign applications

• Using social analytics, you can keep tabs on user behaviour and create analysis reports.

Loyalty software

By monitoring and examining what makes your customers happy, you may ensure long lasting relationships with them.

Mobile loyalty programs: give pertinent product information and personalized promotions to customers both in-store and at home.

Customer account management: track purchase history, promotion response, and more. Increase prospect interest with targeted offers.

Analytics and reporting: evaluate the ROI of loyalty programs and the effects of promotions, monitor trends in consumer behaviour, and estimate sales

Trade promotion management software

Applications for trade promotion management (TMP) give you the ability to expand your brand by:

• Controlling the execution of the agreements with merchants

• Examining sales based on information from retailers and a consumer research firm

• Examining the campaign’s outcomes, such as the volume of sent goods and promotion expenditures

• Developing promotional strategies and predicting sales volume

Marketing data analysis

Smarter marketing decisions:
Marketing campaign analysis: tracking important campaign indicators and assessing overall effectiveness 

Sales analysis: involves gathering and analysing data to determine growth potential and to enhance sales and marketing efforts.

Analysing consumer survey information: to determine the true influences on purchasing decisions

Operations Management

Operations management software (OMS) aids in the planning, monitoring, and coordination of production or service operations, the digitization of daily tasks performed by involved employees (such as operations managers, planners, supervisors, and project managers), and the detection and elimination of operational process bottlenecks. Instead of multiple different programs that need complicated integration processes, all operational aspects are effectively controlled with OMS using a single system.

The Two Types Of OMS

Software for service operations

For businesses that prioritize services and projects and need to optimize service-related tasks and enhance the administration of human resources, projects, service requests, the supply chain, T&E, and service-related paperwork.

Software for production operations

For businesses with a focus on manufacturing that must optimize production processes and enhance administration of inventories, warehouses, personnel, labour, maintenance of machinery and equipment, and buy and sales orders.

Key Features of Service Operations Management Software

Benefits of Service Operations Management Software

Improved customer service

in terms of effectiveness, speed, and adaptability.

Full visibility

into how service operations are doing.

Reduction in time

to handle service queries and project modification requests.

Minimized risks

of projects that are late and beyond budget.

Streamlined resource assignment

to new projects and service requirements.

Optimized utilization

of resources, including inventory, assets, and human resources.

Key Features of Service Operations Management Software

Benefits of Production Operations Management Software

Faster operational workflows

spanning all procedures involved in production.

Reduced operational costs

cost of labour, cost of inventory, and cost of asset upkeep.

Full visibility

into how service operations are doing.

Guaranteed regulatory compliance

of production outputs.

Enhanced productivity

of workers engaged in production activities and promoted cross-team cooperation.

Minimized risks

of production operations disruption.

Project Management

The collaboration between project managers, project team members, and other project stakeholders is streamlined by using custom project management (PM) software. PM software facilitates:

  • Workflows for project initiation and approval.
  • Establishing project objectives, benchmarks, KPIs, and due dates.
  • Project activity’ scheduling and planning.
  • Examining the costs and availability of the necessary material, financial, and human resources.
  • Monitoring the status of each project task’s completion and the use of project resources.
  • Tracking the entire project’s development.
  • Real-time updating of project activities.
  • Automatic notifications to the appropriate team members about task updates.
  • Automated project health evaluation (milestones, deadlines, KPIs are checked against the planned parameters).
  • Employees are assigned to project roles by a project team’s lineup.
  • Scheduling highly sought-after experts to make sure they’ll be available for the next assignments.
  • Tracking the workload and output of the project team.
  • Monitoring the development of every team member.
  • Estimating and planning the project budget in light of the anticipated labour and non-labour costs.
  • Requesting/scheduling the approval of the project budget and the required financial resources.
  • Creating project budget groups and modelling various budget allocation possibilities.
  • Tracking each budget allocation group’s use of the project budget.
  • Examining the company’s assets (such as hardware, software, facilities, medical equipment, etc.) and consumable resource’s current availability.
  • Monitoring the usage of consumable resources and ensuring that it follows the prescribed amounts.
  • Requesting/scheduling the physical resources that are required or in high demand.
  • To choose the project’s most cost-effective resourcing approach, models of buying vs. renting physical resources are used.
  • Identifying instances of over-allocation.

For project managers:

  • Keeping track of how much time each team member actually spends on each task.
  • Finding out about the personal time spent by project team members.
  • Organizing and imagining the team’s availability.

For project team members:

  • Recording time spent on tasks related to a project.
  • Automating timekeeping.
  • Controlling one’s performance and advancement.
  • Identifying, assessing, and ranking project risks.
  • Monitoring risk indicators as the project progresses.
  • Assigning a corresponding project participant to perform risk mitigation actions
  • Describing scenarios for collaboration and responsibility within the project team.
  • Coordinating and overseeing group projects.
  • Simultaneous group work on the project.
  • Integrated communication feature, or interface with outside applications (e.g., Microsoft Teams, Slack, etc.).
  • Document sharing, editing, and co-authoring for projects.
  • Establishing and maintaining a document repository for the project.
  • Using interactive charts to visualize data on project activities, schedules, and resources.
  • Dividing up and organizing project activities.
  • Preparing the resources available for the project.
  • Giving all project stakeholders access to a single source of information about the project’s status.

Supply Chain Management

With the use of efficient SCM software and Supply Chain technology, supply chain management (SCM) consulting services strive to assist businesses in driving improvements across their supply chain processes and innovating their business operations.

Benefits of Digital Supply Chain Management

Higher level

of resource use (labour, transportation, etc.)

Increased efficiency

of risk management actions and increased visibility into a longer supply chain

Improved forecasting

of demand accuracy

Streamlined sales order fulfillment

Improved inventory planning

accuracy and lower inventory carrying costs

Improved supplier collaboration

SCM Solutions From Riebens

Order management

• Processing orders for multichannel sales centrally.

• Automated delivery of orders to the best fulfilment location.

• Support for a variety of order fulfilment options (ship-from-store, same-day delivery, etc.).

• Return management.

Logistics management

• Cargo tracking.

• Case management for car accidents (accident notifications and reports, repair request issuing and routing, etc.).

• IoT connectivity to track the state of the product while it is being transported.

• Creating and improving route schedules.

Inventory and warehouse management

• Tracking of lots and serial numbers.

• Tracking inventory amounts and locations (with barcode or RFID technology).

• Calculation of the ideal safety stock.

• Monitoring of shelf life and expiration dates.

Procurement management

• Collaboration tools for ordering and supplier discussions.

• Purchase orders, RFxs, and buy requisitions can be quickly created using templates.

• Establishing and maintaining preferred supplier lists.

• Buy order and purchase requisition approval processes that are automated.

• Automatically matching three ways (purchase orders, order receipts, and supplier invoices are cross-compared to reveal inconsistencies if any).

Supplier relationship management

• Analytics of supplier performance and continual compliance inspections.

• Quick sourcing event construction using templates (e-tenders, e-auctions).

• Pre-qualification of suppliers using analytics (financial viability, technical capabilities, ethical business processes, etc.).

• Choosing and nominating suppliers in cooperation with internal teams.

• Supplier portal for enhanced capacity planning (via supplier collaboration), etc.

• Automatic reminders to update expiring data for suppliers (accreditations, certifications).

Web Portals

The digital transformation of web portal creation affects how businesses communicate with their clients, partners, and staff. Web portals can be used by businesses to provide access to services, goods, information, and communication tools for target people as well as self-service functionality.

Web Portals For Your Business

A web portal is a secure online-based platform that offers access to a range of features and material through a simple interface. In order to meet your unique requirements for engaging with the audience, whether they be your clients, partners, or workers, Riebens can assist you in creating a web portal of any form.

Self-service portals

We compile data on the goods or services your business offers, and we give registered users access to request the data, activate, deactivate, and schedule services, speak with company personnel, and solve problems.

Customer portals

We develop a digital environment where your customers may access your goods, make online purchases, sign up for services, request maintenance, and interact with you and other users.

Employee portals

We set up a secure portal so that your staff members may request and manage services connected to HR, IT, and facilities, access structured company data, collaborate, and keep informed about business events.

Patient portals

We let your patients schedule their own appointments and receive telehealth visits while also giving them secure access to their personal health information (PHI).

B2B portals

We provide digital support for all business-to-business procedures, including trade, purchasing, manufacturing, and distribution.

eCommerce portals

We can integrate an e-commerce portal into an omnichannel retail environment and design intuitive purchasing experiences for both company and individual customers.

Vendor portals

We enhance both manufacturers’ and non-manufacturers’ procurement procedures (banks, education establishments, government institutions).

Sales portals

Your sales representatives and business partners get access to sales materials in a place we put up for them (case studies, white papers, product specifications, etc.).

eLearning portals

For corporate training initiatives and for-profit training providers, we build portals.

Community portals

Through discussion forums, blogs, chat rooms, and other forms of communication, we bring together people who share common interests and encourage them to learn new things and share their experiences.

With the use of reliable finance software and cutting-edge technologies like cloud, big data, and blockchain, digital financial management consulting services strive to assist businesses in driving improvements throughout corporate financial management processes and accomplish ambitious business goals.