Operations Management
Operations management software (OMS) aids in the planning, monitoring, and coordination of production or service operations, the digitization of daily tasks performed by involved employees (such as operations managers, planners, supervisors, and project managers), and the detection and elimination of operational process bottlenecks. Instead of multiple different programs that need complicated integration processes, all operational aspects are effectively controlled with OMS using a single system.
The Two Types Of OMS
Software for service operations
For businesses that prioritize services and projects and need to optimize service-related tasks and enhance the administration of human resources, projects, service requests, the supply chain, T&E, and service-related paperwork.
Software for production operations
For businesses with a focus on manufacturing that must optimize production processes and enhance administration of inventories, warehouses, personnel, labour, maintenance of machinery and equipment, and buy and sales orders.
Key Features of Service Operations Management Software
- Project management
- Time and expense management
- Document management
- Project and service analytics
- Supply management
- Service planning and optimization (for managers)
- Human resource management
- Project tasks and service requests management
Benefits of Service Operations Management Software
Improved customer service
in terms of effectiveness, speed, and adaptability.
Full visibility
into how service operations are doing.
Reduction in time
to handle service queries and project modification requests.
Minimized risks
of projects that are late and beyond budget.
Streamlined resource assignment
to new projects and service requirements.
Optimized utilization
of resources, including inventory, assets, and human resources.
Key Features of Service Operations Management Software
- Machinery and equipment maintenance management
- Purchase order management
- Workforce management
- Inventory management
- Production quality control
- Operations optimization
- Production order management
- Production planning
- Warehouse management
- Analytics and reporting
- Sales order management
Benefits of Production Operations Management Software
Faster operational workflows
spanning all procedures involved in production.
Reduced operational costs
cost of labour, cost of inventory, and cost of asset upkeep.
Full visibility
into how service operations are doing.
Guaranteed regulatory compliance
of production outputs.
Enhanced productivity
of workers engaged in production activities and promoted cross-team cooperation.
Minimized risks
of production operations disruption.
Are you thinking about a project, or simply just want to know more about Operations Management Solutions?
Contact us and let’s make something amazing!
+27 28 722 1170 office@riebens.co.za
Heidelberg, Western Cape, 6665, South Africa