Support

We also offer support to our software customers without any call out costs. Our experts are always on standby, ready to help.

We have been in the business of providing high-quality business solutions to our clients for over 20 years.

ON-SITE SUPPORT

If you would prefer to have a technical support representative come on-site please contact us to arrange an appointment.

REMOTE SUPPORT

Our remote tech support provides you with instant computer repairs without the wait of someone to come to your business or home as well as saves you the cost of a call out fee.

Our remote support is cheaper and faster than a repair shop. It is virtually instant! If the need arises we can view your computer screen and control your computer remotely for fast and efficient repairs and maintenance.

WHAT WE SUPPORT

Computer Repairs
Software Advice and Installation
Virus Recovery
System Optimisation
Network Setup
Data Backup & Protection
Training
Internet Setup
Online MySQL Databases

At Riebens we help our customers to succeed. We realize that our products are an integral part of your business. This is the reason why we provide support to all our customers 24 hours a day, 365 days an year. Whether it is a basic question or complex product issue, our support services and expert technical analysts are available to effectively address your every need. To provide the best possible support services to our diverse customer base, Riebens addresses each customer problem according to its impact on the customer’s business operations.
In line with this attitude, we at Riebens have identified various ‘touch-points’ for our customers. These touch-points make us more approachable to you. Whether you reach us by Email, Fax, Phone, Snail Mail, Online Messenger or a visit to our offices, our experts are always on standing by, ready to help.